Suggestions
Posted on August 18, 2008 at 3:02pm, written by bob jackson
You should consider including the following capabilities:
1. Folded 11X17 sized sheets in reports.
2. Plastic folders or pockets for oversized figures.
3. Plastic pockets for DVDs or CDs that are included in reports.
4. A little better QA/QC on binder sizes. I recently ordered 3-inch D-ring binders and was given 4 or 5-inch binders which were way too large.
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Comments
Keith Miller, Director, Integrated Marketing
Commented on 08/22
Bob…
Thanks for the suggestions. I’ve forwarded them along to our Product team. A few additional comments:
1. 11x17 sized sheets are currently available to be included in 8.5x11 reports. We use an engineer fold to get the sheet down to 8.5x11 so it fits neatly in the binder along with the rest of your standard sized pages.
2. Although we don’t print plastic folders in-house, we are able to warehouse them for you and include them with your orders. We do this for many clients.
As far as your binder size issue is concerned, please submit a quality case with our Customer Care team or notify your national account manager. We take quality issues like these very seriously.
Keith Miller, Director, Integrated Marketing
Commented on 08/22
CliffordTBRD…
In exactly what part of the application are you experiencing this problem? That functionality is definitely still available in the “Recipients” step of the checkout process. Click “Create New Recipient” at the bottom of that screen, and on the next screen make the sure the radio button that says “Create recipient and add to my address book” is selected.
If I’ve misunderstood your question, let me know and I will be sure to track down an answer for you.
Donna Carpenter
Commented on 08/22
I would like to see the ‘reference’ information on the delivery confirmation that is sent via email, we use the ‘reference’ area to enter P.O. #‘s and it makes it easy for the accounting department to match things up and know at a glance if something has been delivered.
Keith Miller, Director, Integrated Marketing
Commented on 08/22
Donna…
I just relayed your question to a member of our Product Development team who handles these types of enhancement requests (and conveniently sits right behind me!). She mentioned that several other users have requested we add additional information to those delivery confirmation emails and that updating that email template is already on their list of “to do’s”. Adding the reference field was not originally included as part of that task, but it is now thanks to your request. I can’t give you a definite on timing, but it will happen sometime in Q4.
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CliffordTBRD
Commented on 08/21
I used to be able to add a new adressee on-the-fly and save it to my address book. Can’t now.
Was that function taken away?